TESTIMONIALS

 Testimonials, Dry Basement HouseHolder Systemssm

Below are the names and brief comments of past customers who have agreed to be contacted by prospective customers. If you would like their contact information please call our office at 816.741.8500.

 

June 21, 2010

Sandra H. - Raytown, MO 64138

"...an explosion in the South Kansas City area in the 1980's caused years of foundation problems including leaning walls and a leaky basement. I did my homework on companies to do the foundation work, and Dry Basement was my choice because they had and A+ rating with the Better Busines Bureau and over 34 years of experience in the metro area! If I had to do this all over again, I would choose Dry Basement again, absolutely hands down!..." (read actual letter)

 

June 17, 2010

Bill G. - Overland Park, KS 66204

"...one year after having half of my garage floor and foundation replaced, it is still holding up as a testament to the skills of those employed by Dry Basement Housholder Systems. Your crew demonstrated good workmanship and craftmanship, and they really worked hard for every minute that they were here..." (read actual letter) 

 

May 18, 2010

Dan G. - Olathe, KS  66062

"...the foundation repair Dry Basement did to fix our home settlement problem is working great.  We had this work completed over a year ago and now the windows and doors operate without any problem..."

 

August 2009

D Bub Hale - Westwood Hills, Kansas  66205

"all aspects of the work performed on our basement waterproofing repair project we very well done.  Great team and staff of helpers"

 

"The DryBasementSystems office was almost too efficient. The right and the left hand weren't always in touch.  The work product looks great though."
 - John D.

"We waited almost a year to send in this card to make sure the work done was good. We've had no problems with water leaking at all. We're very happy."
 - Lance & Jennifer F. Greenwood, MO 64034

"Vernon and his crew did a great job. They were polite and professional and I was really happy with the waterproofing service they provided."
 - Bonnie H. 64012

"Everything about this waterproofing service was excellent. I highly recommend DryBasementSystems."
 - Jennifer C. Liberty, MO 64068

"The technicians from DryBasementSystems was good and their professionalism was excellent. If I have basement water problems I know I'll be calling them cause they get it done right."
 - Michael B. 64011

"DryBasementSystems was prompt on their arrival and quickly completed all their excellent work to get my basement dry. Not only that, but they were friendly too."
 - Duane H. 66213

"We were very pleased with the basement work done by your crew. Thank you."
 - Wayne & Noreen W. Kansas City, MO 64118

"Everyone on the crew was very efficient, professional, and each one knew what he was supposed to do. There was no standing around doing nothing. We were very impressed and would highly recommend them to anyone with basement water problems."
 - Wayne M. Harrisonville, MO 64701

"I am pleased with all aspects of the work from begining to end on the project. Thank you for making my basement dry."
 - Kyle H. Kansas City, MO 64113

"I found your service to be quite excellent and will recommend them in the future."
 - Jacob S. St. Joseph, MO

"I found Dry Basement's service to be excellent. My only complaint is that Dry Basement personnel didn't measure my wall deflections along the length of repair and provide written documentation. I have spoke w/ Lowell and I will measure wall deflection & send Dry Basement a copy."
 - Charles M. Parkville, MO 64152

"It means a lot to me that Dry Basement staff showed up on time, friendly, and worked almost non-stop till the job was done."
 - Dwayne H. Kansas City, 66213

"The crew arrived on time, provided an accurate estimate, and cleaned up after the basement waterproofing was completed."
 - Mike V. Oak Park, KS 66202

"Your staff and crew did an outstanding job. I would recommend your company to anyone with a leaky basement."
 - Barbara B. Olathe, KS 66062

"The service from DryBasement was very good. You showed up on time and fixed all my basement water problems. Thank you."
 - Della B.Leawood, KS 66206

"I had the pleasure of working with Dry Basement Systems. All the staff was helpful, trustworthy, and professional, I would highly recommend them for any basement leaks."
 - Josephine G. Kansas City, Mo 64113

"Art & Gene were both very professional and thorough. They were quick and efficient and cleaning up my water flooded basement."
 - Joe G. Kansas City, Mo 64113

acrobat_32"Good job with the project overall".........C. Watson, Kansas City, 64130 (read actual letter)

acrobat_32"Informative estimator, hepful crew"... W. Danner, Holt, 64048 (read actual letter)

acrobat_32"Very nice job".......D. Thompson, 64052........(read actual letter)

acrobat_32" Nice clean up after the job"J. Prescott, Parkville, Mo, 64152"...... (read actual letter)

acrobat_32"Esimator did a great job of presenting the project" .............S Salsbury, Kearney, 64060 (read actual letter)

acrobat_32"Crew was professional, poplite and courteous, well done"....H. Brewer, St Joseph, 64505 (read actual letter)

acrobat_32"Great crew...Polite and helpful".........S. Point, 64068.......... (read actual letter)

acrobat_32"Angela C referred me to your company...very efficient crew"...L. Pickarell, Gladstone 64119 (read actual letter)

acrobat_32"Estimater did an exellent job explaining everything"............................J Haase, 64075 (read actual letter)

acrobat_32"They arrived on time and work was within budget" ..................M. Prentise, Kansas City, 64130 (read actual letter)

acrobat_32"Great job done by the hard working crew"................R. Black, Kansas City, 64130 (read actual letter) 

acrobat_32"Crew was helpful and polite and arrived right on time".................... J Jenesco, Bonner Springs, 66012 (read actual letter) 

acrobat_32"Office staff were informative and estimator was very thurough"...C. Watson, Kansas City, 64130  (read actual letter)

acrobat_32"Crew arrived on time and tidied up very well".........Victor P, Kansas City, 64153 (read actual letter)

"Angela C. referred me to Dry Basement...excellent work..."   Lisa P.  - KC MO  64119

"excellent foundation settlement repair work".... Jonathan H......Cam Grove, MO  64078

"all of the production work was excellent"....Mary P......Kansas City, MO  64125

"on-time and on-budget"......Robert B----- KC Missouri  64132

"good to have our foundation settlement repair fixed.... Linda S    Kearny, mO 64061

"very professional salesman and crews".....James J     Bonner Springs, KS  66011

"estimator explained installation....financing was confusing thru Wells Fargo..." - Wesley D........Holt, Missouri 64092

"leaky basement and sinking home no more....thank you Dry Basement staff.."    Dawn T.   Independence, MO  64052

July 2009 - Foundation Repair - Basement Waterproofing - Basement Remodeling work done and customer feedback:

"excellent work"...  J Prescott - Parkville, MO   64152

"a wet basement, now a dry basement....thanks"..... Linda S.   Kearney, MO  64060

"Vern and his crew were professional and courteous......"  Harriet B.,  St. Joseph, MO  64505

"polite, helpful and on-time"...... Shirley P......Pleasant Valley, MO  64062

"foundation repair job was done well...excellent clean-up of job site"   Victor P.... Kansas City, MO  64153

"basement is now dry....thanks"....  Linda S........Kearny, MO  64061

August 3, 2009

From: Lou Ann R. -Gladstone, MO  64118

"I am very pleased with the sunhouses, windows, and concrete slab raising work performed.  Excellent job...."

From: Pat K - KC, MO  64129

"your crew manager, Travis, was very patient and answered all my questions during the work Dry Basement performed in our foundation settlement repair project"...

From: Mary Ann M - Overland Park, Kansas  66223

RE: Foundation Repair Work Performed

"just thought you should know those gentlemen from Dry Basement who worked here today were superb!  They kept us informed.  They were thoughtful and aware of cleaning up after themselves.  If can imagine nearly 5 hours of jackhammering as a good experience, I will say so.  Very good men on that team of workers.  Just wanted to share.

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From: Karen Zinn [mailto:karenzinn@thehomemag.com]
Sent: Tuesday, May 26, 2009 2:07 PM
Cc: 'Chris Zinn'; annbigge@thehomemag.com
Subject: TheHomeMag - Another Customer Compliment


Good afternoon:  As you may recall, in our crossword puzzle there is a section where our readers may mention advertisers from which they have received good service. In today's mail, Ruth Johnson of Leawood advised she had used Dry Basement sometime after 1977! You must have made a great impression on her. Best regards,

Karen Zinn

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Pat D.
Kansas City, Missouri 64119

 

The  crew was great. Vern took the time to answer my additional questions. He and the crew displayed confidence and knowledge in everything they did. I know I picked the right company for the job.
ps. You need bigger [comment] cards. Can't say enough good about your people and your company.

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Todd S.
Leawood, Kansas  66211

Great job! We appreciated the extra effort to keep our house clean.

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Diana F.
Independence, Missouri  64053

Excellent job with everything!

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Wayne and Melinda C.
Prairie Village, Kansas  66206

The foreman, Vernon, took extra time to answer questions and explain things. Whole crew made us feel comfortable.

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Batel and Alexa  L.
Liberty, Missouri  64068

Very helpful crew. Professional. Explained every aspect of job. Very courteous and cleanup was great. Great job!

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David and Irene M.
St. Joseph, Missouri  64504

Work done as promised in one day. Appreciated the good contact from office at each step of process.

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Deborah H. and Pete C..
Independence, Missouri  64057

We were very happy with all the work done, finished product looks great!

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Beverly H.
Blue Springs, Missouri  64015

Will recommend Dry Basement to someone who needs it.

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Frank C.
Kansas City, Missouri  64158

Very professional installation. Good coordination and follw-up before installation by office.

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Lawrence and Carole W.
Grandview, Missouri  64030

Very good job.

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Martha P.
Chillicothe, Missouri   64601

Your crew was very polite and professional.

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Wayne B.
Bethany, Missouri  64424

Excellent crew - Very well done.

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Niacmis H..
Fairway, Kansas  66205

Super job! Crew was curtious and very thorough in cleaning.

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Payal M.
Overland Park, Kansas  66212

I don't understand construction but everyone did their best to answer my questions in a way understandable to a lay person.

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Missy L.
Prarie Villiage, Kansas  66206

Excellent communication and attention to detail. Extremely great service from start to finish.

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Roger A.
Kansas City, Missouri  64152

Great work and communication throughout the entire process from estimate to job completion.

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Howard K.
Topeka, Kansas  66614

Hard back-breaking work. Worked outside in heavy rain mixing cement without complaint. Stayed late, 8:00 pm, to get the job done. Great company representatives!

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M. Saucerman
Shawnee, Kansas  66218

Excellent - Very professional - Accomodating

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E. Rose
Kansas City, Missouri  64167

All three men were very nice.

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Blair and Maria W.
Independence, Missouri  64052

A good crew of men. They worked continually (except for a short lunch). They were on the job for 12 hours.

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Brenda J.
Kansas City, Missouri  64129

The crew were very nice and efficient, and they did an excellent job.

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Helen S..
Kansas City, Missouri  64146

I am very please by the work done by the young men.

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Mike H.
Leawood, KS  66206

The crew was professional and made sure the job was done right.

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Bruce W.
Cameron, Missouri  64429

Very proffessional and courteous crew. [They] seemed interested in customer satisfaction, almost a lost trait. Thanks.

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Don and Doris Jo L.
Gladstone, Missouri  64118

Cleanup was outstanding. Corrected prior faulty work by another competitor. The first exam was over 1 and 1/2 hours - new to me.

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Dennis C.
North Kansas City, Missouri  64116

The crew came to work to do a quality job and work. These are the types of employees you want to represent your company.

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Francis B.
Leawood, Kansas  66224

Vernon was foreman. [He] explained the work very well. The crew cleaned up the basement very well. Excellent job.

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Todd A.
Independence, Missouri  64050

Super crew! They did a great job!

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D. Prince
Grain Valley, Missouri  64029

Very happy with the results.

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J. Jackson
Kansas City, Missouri  64155

They did not waste time. As an employer [myself] it is something I would notice. They also have a professional and pleasant demeanor.

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J. Grimes
Liberty, Missouri  64068

All questions answered and good explanations.

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Harold D.
Freeman, Missouri  64746

They did good work.

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Ted and Kathleen P.
Trimble, Missouri  64492

David Middleton has been especially helpful. Crew was great.

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B. Cooper
Overland Park, Kansas  66221

Nice job - courteous workers.

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J. Tarwater
Horton, Kansas  66439

Give Sal a raise.

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R. Drabik
Shawnee, Kansas  66226

Great crew - Anything I asked them to do they did. Were polite and courteous. Had [them] out twice.

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C. Cumberford & A. Michael
Kansas City, Missouri   64152

Professional, prompt, pleasant, and great job. Thanks so much.

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M. B. Gann
Raymore, Missouri  64083

Everyone was very professional; however, the crew that came to do the work (Vernon) was great. Good explanation, not pushy, very thorough, very clean! Thanks so much.

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L. Cox
Kansas City, Missouri  64102

Excellent job and great employees! Very pleased!

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M. & K. Harris
Lee's Summit, Missouri  64082

The crew were all very polite and were helpful in explaining the process to us.  Thank you!

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J. A. Nash
Westwood Hills, Kansas  66205

The job was done in a professional manner with minimal disruption for me or my neighbors.  Clean up was great, crew was thorough and timely.

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R. E. Williams
Kansas City, Missouri  64113

Pleasant, competent crew, very polite.  So far it's been a very good experience.

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Larry F.      Kansas City, KS 66109  

We were very pleased with Dry Basement, from the sump pump installation to a new floor, excellent service!

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Ellis S.   Lees Summit, MO 64082

The entire Dry Basement crew was professional and courteous.  The waterproofing work was outstanding!

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Maria M.   Manhattan, KS 66506

Excellent job!  A Dry Basement is in my future thanks to the foundation repair.

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Emili S.   Overland Park, KS  66207

The staff kept me informed on the progress with my crawl space.  It is damp and musty no more!  Everyone was very professional.

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Alvan C.   Gardner, KS  66030

Your work force honors your company.  The Householder Anchor System has stabilized my basement walls.

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James L.   Prarie Village, KS  66208

The basement waterproofing is tremendous!  The seepage is gone.  I'm interested in your annual plan for keeping water away from my foundation.

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Dan S.    Gladstone, MO  64119

My backup sump pump and waterproofing installation could not have been any better.  I look forward to Dry Basement doing some other projects on my home.  I highly recomment them!

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Morris & Shirley K.   Overland Park, KS  66212

After a 4 and a half inch downpoor, and just like you promised, we have a Dry Basement!

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SOME LETTERS FROM PAST CUSTOMERS

May 4, 2002

Sirs:

Repair of my foundation was completed on 04/26/02.  The work appears to be effective and was accomplished in a very efficient manner.  Although our initial discussions were not positive, I feel that since that time your company has extended genuine effort to accommodate and compromise.  The effort enabled all parties to reach a mutually satisfying resolution to the problem.  I appreciate your commitment, workmanship of your employees and job performance.

Your crew was polite, professional, helpful and knowledgeable and made me feel confident that the project would be successful.

Thank you for your assistance and I would feel comfortable in recommending your company to my peers.

Sincerely,
Richard B. Cochoran
Lee's Summit, Missouri  64086

May 13, 2004

Dear Dry Basement:

We are very satisfied with the excellent work your crew [did] on Tuesday May 11th.

The office staff and work crew were courteous and very helpful.  They answered all questions graciously.

Thank you,
Glen and Sandy McNeil

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Linda T. Spring Hill, KS 66083

I would never had it done if I didn't have someone here. Merrill made me feel comfortable leaving. He's worth plenty.

Everything turned out great. I think the guys were as clean as they could be with jackhammering and concrete!

All in all, I'm very pleased.

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Ron P. Libetty, MO 64068

Very friendly yet professional - did not waste time! It surprised us that htey were done in one day!

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Michael L. Warrensburg, MO 64093

The whole experience was handled professionally, quickly, and without incident.

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Diannna M, Independance, MO 64052

The crew was very polite and friendly. They answered my question and even let my neighbor and myself be a little snoopy. Great Job!

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Duane H. Overland Park, KS 66213

Prompt on their arrival, quick, and excellent work. Also very friendly.

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Lanie F. Greenwood, MO 64034

After a year, we've had no problems with water leaking at all - We're very happy!

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Sharon R. Independance, MO 64050

All crew memebers showed the highest level of custom serivce. The workmanship far exceeded expectations!

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Tim R. Lake Shore, MO 64063

Job done quicker than originally explained. Great.

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Terri C. Sedalia, MO 64301

The workers were conderful. It was cleaner when they left than when they came! They were professional and very polite.

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Linda T. Spring Hill, KS 66083

The two guys who came to hook the wahser and dryer back up would have (did) done anything I wanted. Cant' beat that!

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